Booking Terms and Conditions

Booking Terms & Conditions :

Deposit required is corresponding to the total room night prepayment and must be done at time of booking.  Reservations will only be confirmed upon receipt of the payment. 

A 2% administrative fee will apply to all payments. This fee is non-refundable.

Modifications and cancellation policy :

Names changes are without restriction. Amendments can be made through the website  on "My Account" function at www.iltmnorthamerica.bnetwork.com or shall be communicated to bnetwork in writing via e-mail. Changes will be confirmed by bnetwork within 24 hours and are subject to availability. Changes are free of charge.

Cancellations shall be communicated to bnetwork in writing via e-mail. Cancellations will be confirmed in 24 hours. Penalties may apply. Telephone cancellations are not accepted as valid.

You have until August 17th to cancel your reservation without charge.
From August 18th, no refund or transfer of deposit can be made. From this date, you are committed to pay the full stay of your booking as per the reservation details confirmed to you by bnetwork.
In the event of modifications to your reservation (including early departure), your chosen hotel has the right to invoice you for the original number of nights reserved and original room occupancy selected, even if your reservation still exceeds the minimum stay duration.

Important : Your final invoice will be delivered by the hotel only. bnetwork will not be able to invoice you or your company for your reservation(s). The amount paid to guaranty your reservation(s) during the reservation process will be transferred in full to the hotel and deducted from your final invoice. Please kindly ask your final invoice at the Reception Desk of the hotel the day of your check-out.